Conditions of Sinew’s Speech and Language Therapy in School Service


This document includes the conditions of Sinew’s Speech and Language Therapy in School Service.
Please read it carefully and complete the information requested at the end.
If you have any queries, please contact Alba Ferrero Vega on the email address:

Before the speech and language therapy service begins, the family will receive an email which will include the start date for the service and the monthly cost.

Furthermore, before the service begins, this contract must be signed and sent as proof of agreement with the following clauses:


The entity SINEWS MTI, S.L.P. will provide all of the necessary staff and material in order to carry out the speech and language therapy service.


The individual service will be provided at the minor’s school.
The place specified for the provision of the service may vary only in cases of illness, change of residence, etc.


SINEWS MTI, S.L.P. ensures that the professionals are legally and professionally qualified to provide the speech and language therapy services.


The start date of the service will be determined in agreement with the family and the service will be carried out until the end of the school year, or until the therapist considers that the therapy goals have been achieved.

The service will be provided according to the official school calendar of the Comunidad de Madrid. Therefore, the service will not be carried out during school holidays or vacations.

The time and date on which the service is provided will not be able to be modified unless both parties agree.


The cost of the service will depend on the number of hours requested and based on these a monthly fee will be established. The service will be charged at a stable rate throughout the corresponding academic year, according to the hours calculated over a month of four weeks (regardless whether the month has more than five weeks and that the annual average number of weeks in a month is 4.52).
This rounding down method allows the family to better organize their economy, and allows SINEWS not to recover cancelled sessions if the minor has any unforeseen illnesses or due to unexpected family plans.

If the family requests additional hours, they will be charged as extra hours at the same price/hour.

The working sessions that are cancelled due to the professional in charge of the service will be recovered, whenever possible at the times and dates convenient to both parties. If this were not possible, the cancelled sessions would be discounted from the next month’s invoice.

The total amount of the service will be paid in advance in the first five days of the month by bank transfer as «Academic Support …» followed by the student’s name and the «current month». The invoice will be sent by email to the address previously provided by the child’s family.

The months of December and April (due to Christmas and Easter) the family will pay half the hired fee. Furthermore, if the service starts past the 14th of the month, the family will only be charged half the monthly fee, there being only two options: to pay the full month if the service started before, or pay half a month if the service started after that date.


The first month will be considered a trial period. After the first month, the family will receive a satisfaction survey where they will be able to express their opinion regarding the service offered.

The family will receive a monthly report discussing the established goals and the minor’s progress.
If any doubts regarding the therapy arise, the family should contact the therapist carrying out the service by email or phone, on 917001979. We recommend a quarterly follow-up meeting with the therapist in charge, depending on their availability, at the school or Sinews’ offices, which would need to be scheduled directly with the therapist or through Sinews’ reception in each case.


The family responsible of the child may withdraw from the service at any time deemed and shall inform in writing with a period of 30 days in advance. In case of not fulfilling the notice period, SINEWS MTI, SLP, can charge the full month.


SINEWS MTI, S.L.P, may withdraw the service provided to the child if the service is valued not to be effective, due to not meeting the necessary conditions or if not deemed appropriate for the child’s needs. If this occurs, we will assess the situation together with the family committing SINEWS to announce the suspension of the service with a minimum of 15 days in advance.

Moreover, SINEWS may suspend the service in case of delayed payment that exceeds four weeks the scheduled payment date (if one month after the start of the service Sinews has not yet received payment for the previous month).


In compliance with the Protection of Personal Data Law, we inform that personal data that may appear in this document will be included in a file created by SINEWS MTI, S.L.P, in order to manage the professional relationship allowing the rights of access, rectification, cancellation and opposition by writing to


Both the signing of this document, and the start of the sessions after receiving email communications regarding the service, are considered binding and proof of conformity with the conditions established at the start of the service.

Having read the document and in compliance, it is signed by:

Requests speech and language therapy services for:

Data processing controller: The data collected in this form will be processed by the company SINEWS, S.L., holding CIF [Tax Identification Number] B85431153 and with address on CALLE SAGASTA 16, BAJO DERECHA - MADRID as the Data Processing Controller.

Purpose: We inform you that the purpose of the data collected is the management of the users of the web page, as well as the management of the electronic communication.

Legal base: Consent granted by ticking the relevant checkbox. Your personal data shall be processed based on our privacy policy.

Refusal to grant consent: Not introducing the data marked as mandatory in the form shall result in your application not being attended to.

Recipients: Your data will not be transferred to any company, except for legal obligation.

Rights: You can access, rectify and delete your data, the portability of your data, the limitation or opposition of its processing, the right not to be exposed to automated decisions, as well as the right to obtain clear and transparent information related to the processing of your data, as explained in the additional information.

Right to file a claim with the Control Authority (AEPD): At SINEWS, S.L. we make every effort to comply with the data protection regulation, given that it is the most valuable asset for us. Notwithstanding, we inform you that, in case you feel that your rights have been undermined, you can file a claim with the Spanish Data Protection Agency (AEPD).

Additional information: You can check the additional and detailed information on data protection on our web page.