Online Therapy
SINEWS is a mental health team based in Madrid, Spain, dedicated to caring for expatriates in their native language.
More than a decade serving international families, staff from embassies, employees in international mobility programs, displaced soldiers and students in international programs endorse us.
Jarrisvete Nyle Villarreal
Andrea Moreno
InCompany Team
Speaks: ES EN
General Health Psychologist
María Rosa Andújar Narbona
IE University
Speaks: ES EN
University Counselor
Jorge Jiménez Castillo
IE University
Speaks: ES EN
University Counselor
Mária Milanova
IE University
Speaks: ES EN
University Counselor
Martín Rollings Sánchez
IE University Postgraduate
Speaks: ES EN
University Counselor
Sofía Salgado Zurborn
IE University
Speaks: ES EN
University Counselor
Iphone | Android
Click here if you need help with our Tutorial
Yes, you can use Windows PC, Mac OS, IOS and Android, we recommend that you use Google Chrome as your Browser for the best results.
To create your account you just need to select the profile of the therapist from above and then, the service you want. In the window that will open, select “sign-up” and fill your info you will receive an email to confirm your account.
To log-in, just follow the same process you did to sign-up but just put your Username and Password after you select the Therapist and Service you want.
No, there is not. At 10:30 AM you can book a slot for 11:00 AM. Nonetheless, for the session to take place, first, it must be confirmed by your therapist. Hence, we recommend that you book sessions at least 24 hours prior to the time you want to use.
If the therapist does not confirm the appointment before the time and date you booked, this session can be rescheduled by the therapist, you can use the “Message” service to contact them.
Some of our members have profiles that are used specifically by Students or Employees of Institutions or Companies that have a Service Agreement (S.A.) with Sinews. If you are a regular patient just use the profile that does not have any Logos.
The only difference is that you will have to insert a code to log-in when you select your therapist profile (the one with the Logo of your institution).
Yes, you can request your session to be rescheduled up to 24hr in advance, just send a message to your therapists and they will be able to move your appointment.
Yes, if you cancel 24 hours in advance you can request a reimbursement sending us an email at: info@sinews.es
If you need an invoice just send us an email at: info@sinews.es – we will email you the invoice as soon as possible.